Original practice · fully worked
Original variant: infer a source mix from an overall event rate
Service requests are classified as low, medium, or high complexity. Low-complexity requests form half of all requests. The high-complexity proportion is unknown, and the remainder are medium complexity. Escalation rates for the three classes are 2%, 5%, and 20%, respectively, while 5.6% of all requests are escalated. Given an escalation, calculate the probability that the request was high complexity.
- A
0.028 - B
0.056 - C
0.140 - D
0.360 - E
0.500
Answer and calculation
If h is the high-complexity proportion, total probability gives 0.035+0.15h=0.056, so h=0.14. The high-complexity escalation weight is 0.14(0.20)=0.028, which is half of all escalations, choice E.
Setup
Setup
Let h be the high-complexity proportion; then the medium-complexity proportion is 0.50-h.
Pr(L)=0.50 Pr(M)=0.50−h Model
Model
Use the stated overall escalation probability to determine the unknown mixture proportion.
0.50(0.02)+(0.50−h)(0.05)+h(0.20)=0.056 Compute
Compute
Solve for the high-complexity share, then apply Bayes' theorem.
0.035+0.15h=0.056 Pr(H∣E)=0.0560.14(0.20)=0.50 Answer
Answer
Half of escalated requests are high complexity.
0.500(E)